Policies

Privacy

Overview


BROOKLYN GAME LAB PRIVACY POLICY


Last Updated: March 1, 2017

This privacy policy (“Policy”) describes how Brooklyn Game Lab LLC and its related companies (“Company”) collect, use and share personal information of consumer users of this website, www.brooklyngamelab.com (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to any third-party websites, services or applications, even if they are accessible through the Site or our other websites. By using the Site, you consent to our Privacy Policy.

What we collect

 

We get information about you in a range of ways.

Information You Give Us. We collect your‎ name, postal address, email address, phone number, username, password, demographic information (such as gender), information about your children, including their name and birthdate, credit card information to maintain your subscription if you sign up for our subscription services, your photograph(s) as well as other information you directly give us on our Site.

Information Automatically Collected. We automatically log information about you and your computer and how you use our Site and services. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Use of Personal Information

 

We use your personal information as follows:

  • We use your personal information to operate, maintain, personalize for you, and improve our sites, products, and services.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • We use your personal information to link or combine user information with other personal information.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • We use your personal information to provide and deliver products and services customers request.

 

Sharing of Personal Information

We may share personal information as follows:

  • We may disclose your personal information we collect to service providers and companies that perform marketing and analytics services on our behalf.
  • We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of Brooklyn Game Lab LLC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us, such as service providers that work with us to help us administer and provide the Site and related services to you.

We may also share aggregated and/or anonymized data with others for their own uses.

Information Choices & Changes

 

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

CHANGES TO THIS PRIVACY POLICY.

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

 

Camp

Early Drop/ Late Pickup

Camp runs from 9:00 am to 3:00 pm. Early drop-off, starting at 8:00 am, and late pick-up, lasting until 5 pm, is available. The cost is an additional $15 for every hour or partial hour used. No advance notice is needed for this service. The Lab will bill the card on file once the time used. If campers are not picked up by 5:05 pm, a penalty of $15/per every five minutes after 5:05 will be charged, unless the Lab is notified of extenuating circumstances and agrees to waive the penalty. Campers who self-dismiss but do not leave the Lab by 3:20 will be considered as using extended hours and the credit card on file will be charged $15 for every hour or partial hour used.

Bags (Leave at Home!)

Our storage space is severely limited, so please leave bulky (or virtually empty) backpacks at home. Ideally our campers arrive with a sack lunch in one hand and a water bottle in the other.

Water Bottles

Students must come to camp with a water bottle (please purchase a disposable water bottle from the corner store for your child if you forget to bring from home). Campers play in Prospect Park for 45 minutes daily (weather permitting), engaging in physically strenuous activities. Also, at Game Lab HQ, campers play games in our covered outdoor garden for one period each day. Campers can re-fill their water bottles throughout the day from our refrigerated water cooler.

Lunch/ Food Allergy

The Lab does not provide lunch. All students should bring a sack lunch. NOTE: We do NOT have a refrigerator or microwave in the Lab, so pack accordingly. Snacks are permitted and encouraged, but not provided by the Lab. We ask parents to avoid tree nuts whenever possible, although we do NOT have a strict no-nut policy. If your child has any severe allergy, or travels with an EpiPen, you must alert staff at drop-off and provide explicit written instruction on your child’s waiver.

Sunscreen

Our campers spend approximately 60+ minutes in the sun daily, playing games in Prospect Park. Parents are responsible for supplying their children with sunscreen and are encouraged to apply it in the morning before arriving to camp. Our Lab counselors will not instruct campers to apply sunscreen unless told by the parent at drop-off and in writing on the camper’s waiver.

Battle Lab

Battle Lab, which allows campers to take part in a Live Action Role Playing game in Prospect Park and fight with foam swords and shields, is heavily featured during summer camp. Safety is our primary concern, but – as with any playground game or physical activity – the risk of injury exists. Parents may choose to have their camper abstain from participating by alerting us at drop off and providing a written note on the camper’s waiver. And, please have your camper wear footwear that allows him or her to be active and safe.

Absences / Cancellations

There is a 48-hour grace period in which to cancel a seat with no penalty, except when the seat is booked for a camp that occurs within those 48 hours, in which case, there is no refund. There are no refunds for Summer Camp seats after April 1st. If campers cannot attend days originally booked, due to absence or scheduling issues, we will make our best effort to switch campers to seats in other camp weeks at no charge. We will not issue a refund if no mutually agreeable date can be found.

Full Terms and Conditions

Brooklyn Game Lab Parent/Guardian Agreement & Notice of Policies

I represent that I am the parent or legal guardian of the child I am enrolling, who is participating in a semester, camp day, program or other event (hereinafter the “Program”) by or with Brooklyn Game Lab LLC (hereinafter “Game Lab”).

I hereby certify that my child is in good health and that my child has no limitations that with or without a reasonable accommodation would preclude his/her safe participation in the Program.

I hereby give my authorization and approval for my child’s participation in any and all of the activities of the Program. I further acknowledge and agree that participation in the Program involves outdoor activities (known as “Battle Lab”) in which students participate in LARP (live action role play) activities, and, further, that risks include physical injury.

I further acknowledge that the above is not inclusive of all possible risks associated with the program and that the above in no way limits the extent or reach of this release.

By enrolling my child in the Program, I agree to release, indemnify and hold harmless on behalf of myself, my heirs, representatives, executors, administrators, and assigns Game Lab, its officers, agents and employees from any cause of action, claims, or demands of any nature whatsoever, including but not limited to a claim of negligence, which I my heirs, representatives, executors, administrators, and assigns may now have or have in the future against Game Lab, on account of any personal injury, property damage, death or accident of any kind arising out of or in any way related to my child’s enrollment in the Program.

Through my signature below, or checking the appropriate box during online registration,  I acknowledge that I have read this Agreement and understand that it includes an assumption of the risk and a release of liability. I understand that Game Lab is relying on this waiver in allowing my child to participate in the Program.

 

I have read and understand the above information and agree to its terms.

 

After School Registration/Early Termination

By enrolling in Game Lab’s After School program I am committing to my child’s participation for the full semester, and that my credit card will be charged monthly over the course of the after school semester. If I must terminate my child’s after school  participation at any time during the semester, my child’s Game Lab membership will end and I agree to pay the early termination fee. The early termination fee is $55 for every month enrolled in after school during a semester.

 

After School Make Up Policy

After school is not held on public school holidays. These closures are factored into the semester’s overall fee and there are no make-ups for days that after school is not in session. Make ups can be requested for after school sessions missed due to illness or family schedule and they will be scheduled for an after school session immediately before or after the absence (capacity permitting). Game Lab may not allow a make up past the week the absence occurs and does not issue credits for missed sessions.

 

Camp Registration Policy

To secure a camp seat, payment must be received in full at time of booking. There is a 48-hour grace period in which to cancel a seat with no penalty, except when the seat is booked for a camp that occurs within those 48 hours, in which case, there is no refund. There are no refunds for Camp seats after this period, including for illness. If a family schedule changes, camp seats may be switched to different camp sessions if space allows.

 

Lunch/Snack Policy

Each camp day I will provide my child with a lunch and snacks. All food must be tree-nut free and not require refrigeration. If my child forgets their lunch and/or snacks or their lunch and/or snacks do not meet the requirements set above and Game Lab has to provide my child with lunch/snacks I agree to fully reimburse Game Lab for the cost of the food. I understand that indemnification and hold harmless language above applies equally to all food provided to my child, including but not limited to lunch provided to my child as contemplated by this paragraph.

 

Allergies

I hereby acknowledge that I’ve alerted Brooklyn Game Lab’s ownership of any medical issue, dietary issue, allergy or illness that could impact the safety and well being of my child and her peers in the lab. If my child might require an EpiPen, other medical device or medication, I have left it (labeled with my child’s name) with the staff with explicit, written instructions.

 

Emergency Medical Treatment

I do hereby give permission to Brooklyn Game Lab to obtain the necessary emergency medical treatment for my child, with the understanding that the family is notified as soon as possible. If my child receives an injury during the session, I am responsible for any medical expenses incurred.

 

Rain Gear/Outdoor Gear Policy

Each day Game Lab may take the children outside for various activities. For days where it may rain, I agree to provide the appropriate raingear for my child. I understand that if I would like my child to wear sunscreen while outside, I will provide that in their bag each day. Game Lab will not apply sunscreen to children, but will remind them to apply it.

 

Lost and Found

Game Lab recommends that you label all personal items with your child’s name. Game Lab is not responsible for any lost, stolen or misplaced items.

 

Design Release

I understand that my child will be participating in large, collaborative game design efforts and acknowledge that any contribution, play-testing feedback or design suggestions offered up as part of the program are property of Brooklyn Game Lab and eligible for use in Game Lab programming, marketing materials and product line.

Photo Release

I permit the program to use photographs of my child and/or her projects and work in program materials. I understand that personal information about my child will never be shared in conjunction with these photographs without my permission.

 

Other Policies

I understand that Game Lab reserves the right to ask my child to leave the session if it is determined that he/she is in any way disruptive to the Program. Any decision made by Game Lab in this regard will be in Game Lab’s sole discretion. Game Lab asks that the parent/guardian disclose all pertinent information regarding their child’s past school experiences and/or behavior so we may help you decide if our session is appropriate for your child. If the parent withholds information pertaining to special needs, behavioral, physical or other and it is determined that Game Lab is not appropriate for your child, refunds will not be given. If we find out that your child does not meet the age requirements for the session, your child may be asked to leave and no refund will be made. Similarly, if your child is asked to leave the session for any reason, no refund will be made.

After School

Schedule

After school is closed on public school holidays in order to run our holiday day camps. These closures are factored into the semester’s overall fee and there are no make-ups for days that after school is not in session.

Absences

If you wish to make up an after school session due to illness or family schedule, please let us know. We will schedule the make up for a Lab immediately before or after the absence (capacity permitting). We prefer not to allow make ups past the week the absence occurs. We do not issue credits for missed sessions.

Membership & Payment

After school families are considered Game Lab members, and receive great perks, such as discounts and exclusive access to evening and weekend programming as well as advanced sign-up for our camps.

We break the total 5-month session fee into five equal payments that are charged monthly soon after the first of every month enrolled in after school.

Early Termination

Our after school program is conducted overtwo 5 month semesters, Spring (Feb. thru June) and Fall (Sept thru Jan). Families who register for after school are committing to participate for the full semester, We count on our after school families to remain in the program for the full term in order to plan and staff it effectively. However, if a family must terminate their after schoolmembership at any time during the semester, we will cancel your membership and impose an early termination fee. Early termination will result in a fee of $55 for every month enrolled in after school.

Full Terms and Conditions

Brooklyn Game Lab Parent/Guardian Agreement & Notice of Policies

I represent that I am the parent or legal guardian of the child I am enrolling, who is participating in a semester, camp day, program or other event (hereinafter the “Program”) by or with Brooklyn Game Lab LLC (hereinafter “Game Lab”).

I hereby certify that my child is in good health and that my child has no limitations that with or without a reasonable accommodation would preclude his/her safe participation in the Program.

I hereby give my authorization and approval for my child’s participation in any and all of the activities of the Program. I further acknowledge and agree that participation in the Program involves outdoor activities (known as “Battle Lab”) in which students participate in LARP (live action role play) activities, and, further, that risks include physical injury.

I further acknowledge that the above is not inclusive of all possible risks associated with the program and that the above in no way limits the extent or reach of this release.

By enrolling my child in the Program, I agree to release, indemnify and hold harmless on behalf of myself, my heirs, representatives, executors, administrators, and assigns Game Lab, its officers, agents and employees from any cause of action, claims, or demands of any nature whatsoever, including but not limited to a claim of negligence, which I my heirs, representatives, executors, administrators, and assigns may now have or have in the future against Game Lab, on account of any personal injury, property damage, death or accident of any kind arising out of or in any way related to my child’s enrollment in the Program.

Through my signature below, or checking the appropriate box during online registration,  I acknowledge that I have read this Agreement and understand that it includes an assumption of the risk and a release of liability. I understand that Game Lab is relying on this waiver in allowing my child to participate in the Program.

I have read and understand the above information and agree to its terms.

After School Registration/Early Termination

By enrolling in Game Lab’s After School program I am committing to my child’s participation for the full semester, and that my credit card will be charged monthly over the course of the after school semester. If I must terminate my child’s after school  participation at any time during the semester, my child’s Game Lab membership will end and I agree to pay the early termination fee. The early termination fee is $55 for every month enrolled in after school during a semester.

 

After School Make Up Policy

After school is not held on public school holidays. These closures are factored into the semester’s overall fee and there are no make-ups for days that after school is not in session. Make ups can be requested for after school sessions missed due to illness or family schedule and they will be scheduled for an after school session immediately before or after the absence (capacity permitting). Game Lab may not allow a make up past the week the absence occurs and does not issue credits for missed sessions.

 

Camp Registration Policy

To secure a camp seat, payment must be received in full at time of booking. There is a 48-hour grace period in which to cancel a seat with no penalty, except when the seat is booked for a camp that occurs within those 48 hours, in which case, there is no refund. There are no refunds for Camp seats after this period, including for illness. If a family schedule changes, camp seats may be switched to different camp sessions if space allows.

 

Lunch/Snack Policy

Each camp day I will provide my child with a lunch and snacks. All food must be tree-nut free and not require refrigeration. If my child forgets their lunch and/or snacks or their lunch and/or snacks do not meet the requirements set above and Game Lab has to provide my child with lunch/snacks I agree to fully reimburse Game Lab for the cost of the food. I understand that indemnification and hold harmless language above applies equally to all food provided to my child, including but not limited to lunch provided to my child as contemplated by this paragraph.

 

Allergies

I hereby acknowledge that I’ve alerted Brooklyn Game Lab’s ownership of any medical issue, dietary issue, allergy or illness that could impact the safety and well being of my child and her peers in the lab. If my child might require an EpiPen, other medical device or medication, I have left it (labeled with my child’s name) with the staff with explicit, written instructions.

 

Emergency Medical Treatment

I do hereby give permission to Brooklyn Game Lab to obtain the necessary emergency medical treatment for my child, with the understanding that the family is notified as soon as possible. If my child receives an injury during the session, I am responsible for any medical expenses incurred.

 

Rain Gear/Outdoor Gear Policy

Each day Game Lab may take the children outside for various activities. For days where it may rain, I agree to provide the appropriate raingear for my child. I understand that if I would like my child to wear sunscreen while outside, I will provide that in their bag each day. Game Lab will not apply sunscreen to children, but will remind them to apply it.

 

Lost and Found

Game Lab recommends that you label all personal items with your child’s name. Game Lab is not responsible for any lost, stolen or misplaced items.

 

Design Release

I understand that my child will be participating in large, collaborative game design efforts and acknowledge that any contribution, play-testing feedback or design suggestions offered up as part of the program are property of Brooklyn Game Lab and eligible for use in Game Lab programming, marketing materials and product line.

Photo Release

I permit the program to use photographs of my child and/or her projects and work in program materials. I understand that personal information about my child will never be shared in conjunction with these photographs without my permission.

 

Other Policies

I understand that Game Lab reserves the right to ask my child to leave the session if it is determined that he/she is in any way disruptive to the Program. Any decision made by Game Lab in this regard will be in Game Lab’s sole discretion. Game Lab asks that the parent/guardian disclose all pertinent information regarding their child’s past school experiences and/or behavior so we may help you decide if our session is appropriate for your child. If the parent withholds information pertaining to special needs, behavioral, physical or other and it is determined that Game Lab is not appropriate for your child, refunds will not be given. If we find out that your child does not meet the age requirements for the session, your child may be asked to leave and no refund will be made. Similarly, if your child is asked to leave the session for any reason, no refund will be made.