SCHEDULE
Afterschool programming is closed on public school holidays and other school closure days (including “snow days”). These closures are factored into the semester’s overall fee and there are no make-ups for days that after school is not in session. Holiday Labs are offered on most school closure days.
PAYMENT
Our After School program is conducted over a 5 month semester. Families who register for programming are committing to participate for the full semester. We break our semester fees into equal payments that are charged monthly on the first of every month enrolled in programming. These payments remain the same, no matter the number of sessions scheduled in a given month, as the monthly fee is based on the program’s total cost.
Additional fees may apply for school pickup when only one child is scheduled to be picked up from a particular school. In these cases, we will work with families to explore options such as transferring their child’s registration to a day when multiple children are being picked up from the same school, or encouraging other families from that school to register for the same day.
ABSENCES / makeups
If you wish to make up an After School session due to illness or family schedule, please let us know. We will aim to schedule the make-up for an After School lab immediately before or after the absence (capacity permitting), preferably during the week the absence occurs. We do not issue credits for missed sessions. To request a makeup, email frontdesk@brooklyngamelab.com
We count on our families to remain in the After School program for the full semester, in order to plan and staff it effectively. If you need to make changes to your enrollment schedule, we will work with you to accommodate new dates, pending availability.
There is a 48-hour grace period in which to cancel your reservation and receive a refund, starting from when the payment was processed. However, if the reservation is for an activity that occurs within those 48 hours, there is no refund. There is a 5% processing fee for all refunds.
If you wish to cancel a reservation, and it is beyond the 48-hour grace period, we will transfer your reservation to a future date, pending availability. Alternatively, you may receive credit. Credits are available for use for 2 years following issuance and may be applied towards any Game Lab program. There are no refunds after the 48 hour grace period.
If a family must terminate their enrollment at any time during the semester, we will cancel the enrollment as-of the end of that month and impose an early termination fee. Early termination will result in a fee of $20 for every month enrolled in the semester’s program, minus the first month.
There are no refunds or credits for past sessions missed.